FAQ's

Here are our most frequently asked questions. If you cannot find what you are looking for please contact us using the button below.

How do I order a custom sneaker?

To order a customised sneaker, please choose from one of our creators here. Send your requirements for the commission to us and we will then contact and work with the artist on your request.

How do I work with CANVVS as an artist?

If you would like to become part of the founding artist community, please contact us using our contact form. We have many upcoming corporate projects and are always on the look out for up and coming talent.

Can I order directly from your website?

Products that are available to purchase right now are available on our shop page. Please check-out using the cart.

How do I get involved in activations?

The artists we work with on our activations have been specially selected for the project. This is due to location, style and talent. If you would like to be considered for future projects please contact social@canvvs.com with your portfolio.

How do I enter a giveaway?

Giveaways will announced and posted on our socials, as well as featured on a giveaway page on the website. Use the 'Enter Now' links and fill out the form. Entries are limited to 1 per person.

I want to be featured on your instagram, what do I do?

Thank you for wanting to be featured on our instagram. We are really interested in collaborating with different artists, if you can send your email address to us we can send over a questionnaire to fill out so that we can produce an engaging feature for social media.

How do I apply for a job?

CANVVS is expanding and constantly on the lookout for talented individuals. Please send your CV to arabella@canvvs.com and we will keep it on file for any future, up-coming roles.

I need multiple designs doing for a corporate event, can you help?

Absolutely. If you are wanting bespoke sneakers made for a special event, please contact arabella@canvvs.com. We have a lot of experience managing and producing high-quality customised sneakers for events. Please see our recent projects.

What is your returns and refund policy?

As each sneaker is customised and individually designed based on orders received, CANVVS cannot offer refunds for products bought through the website. If there is an error with your order, we will rectify the error.

If you have any questions regarding returns or refunds, please contact us on soho@canvvs.com and we will get back to you as soon as we can.

Where do you ship to?

We ship worldwide and relevant costs for shipping will be included in your order. If you have any questions on delivery, please contact us on social@canvvs.com.